Privacy policy
At Voyager's Kitchen, we are committed to protecting the privacy of our customers and the confidentiality of the information they provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information gathered through our website.
1. Collection of Information
We collect personal information through two primary methods:
a. Customer-Entered Information: Our staff may enter customer information into our system to facilitate food catering orders. This information includes:
- Passenger Name
- Flight Number
- Passenger Count
- Flight Date and Time
b. Customer-Provided Information: Customers may directly provide their information when placing an order through our website. This information includes:
- Passenger Name
- Flight Number
- Passenger Count
- Flight Date and Time
- Operator
- Email & Phone Number
- Dietary Information/Allergies
2. Use of Information
We utilize the collected information for the following purposes:
- Fulfilling catering orders accurately and efficiently.
- Contacting customers regarding their orders, including order confirmations and updates.
- Analyzing customer preferences and trends to enhance our services.
- Complying with legal obligations and regulations.
3. Disclosure of Information
We may disclose personal information in the following circumstances:
- To our trusted partners and service providers who assist us in operating our website and providing catering services.
- In response to valid legal requests or regulatory obligations.
- In the event of a merger, acquisition, or sale of assets, where customer information may be transferred as part of the transaction.
4. Data Security
We implement appropriate technical and organizational measures to safeguard the personal information we collect. These measures include encryption, access controls, and regular security assessments.
5. Retention of Information
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Customer Rights
Customers have the following rights regarding their personal information:
- The right to access, update, or correct their information.
- The right to request deletion of their information, subject to legal limitations.
- The right to object to the processing of their information for certain purposes.
- The right to request a copy of their information in a structured, machine-readable format.
7. Consent
By using our website and providing your personal information, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage customers to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@voyagers-kitchen.com.
By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy.